We would like our customers to be satisfied with purchases they make with bebabo. If you are not satisfied with your purchase we welcome your return or exchange the product(s) within 14 days of the original order date as long as the following criteria are met
* the toy(s) were purchased from bebabo website.
* the toy(s) are new and unused with no signs of wear or use.
* any dolls or stuffed animals have all the original tags attached.
* the item(s) has not been assembled or protective packaging removed.
* a copy of the original invoice is provided.
* items are not clearance items from our Sale page.
Exchanges are to be returned at the customers own expense.
We will notify you as soon as we receive the product and will provide you with a credit note to be used within three months. Unfortunately we are unable to refund shipping costs in case of a refund. Please allow 5-10 days for your refund to be processed. Please email us for further details.