Shipping

Shipping is free for all orders above $69 New Zealand only excluding heavy items*.

Australian orders will have $15 charge.

For orders less than $69 we charge $6.00 per transaction regardless of the amount of items you purchase. This means that you pay the same postage whether you purchase one item or numerous items.

All orders received prior to 11 am will be dispatched overnight, this excludes weekends and public holidays.

All items are usually delivered withing the following timeframe

Auckland 1-2 working days

North island 1-3 working days

South island 2-5 working days

We will be happy to ship your order to another country please contact us to get a quote.

Most orders with a combined value of $69.00 or more including GST will be delivered free of charge. Some heavy items may still attract a separate delivery charge. 

If applicable, estimated delivery charges will be displayed when you complete your order, although in some cases the actual delivery charges may be higher (e.g. if the products are large/heavy or delivery is to a rural/remote location).

We will notify you if the actual delivery charges are higher than originally estimated, in which case you may cancel the order (or any part of it) prior to delivery and receive a refund (including the applicable delivery charges) in respect of the cancelled order.

If we are not able to supply the products or there is likely to be a delay (e.g. because the product is out of stock or the delivery is to a rural/remote location), we will notify you as soon as is reasonably possible after we become aware of this, in which case you may cancel the order (or any part of it) and you will receive a refund (including the applicable delivery charges) in respect of those products which will not be delivered (if any).